:root{--wine:#65152C;--wine-deep:#4A0E20;--gold:#F4AE18;--gold-soft:#FCE6B0;--cream:#FBF7EF;--sand:#F2E8D8;--line:#E6D8C3;--ink:#2B1F1A;--ink-2:#5A4A42;--ok:#1F7A4D;--warn:#B45309;--bad:#B42318;
--display:"Red Hat Display","Segoe UI",Arial,sans-serif;--text:"Red Hat Text","Segoe UI",Arial,sans-serif}
*{box-sizing:border-box}
body{margin:0;background:var(--cream);color:var(--ink);font:16px/1.55 var(--text);-webkit-font-smoothing:antialiased}
a{color:var(--wine)}
h1,h2,h3{font-family:var(--display);color:var(--wine);margin:0 0 .4em;line-height:1.15}
h1{font-size:28px}h2{font-size:21px}h3{font-size:17px}
p{margin:0 0 .8em}
.wrap{max-width:1180px;margin:0 auto;padding:24px clamp(16px,3vw,32px)}
.topbar{background:var(--wine);color:var(--cream)}
.topbar .wrap{display:flex;align-items:center;gap:24px;padding-block:12px;flex-wrap:wrap}
.topbar .brand{display:flex;align-items:center;gap:10px;color:var(--cream);text-decoration:none;font:800 18px var(--display)}
.topbar .brand svg{height:22px;width:auto}
.topbar nav{display:flex;gap:18px;flex-wrap:wrap;flex:1}
.topbar nav a{color:rgba(251,247,239,.85);text-decoration:none;font-weight:600}
.topbar nav a.on,.topbar nav a:hover{color:var(--gold)}
.topbar form{margin:0}
.link-btn{background:none;border:0;color:rgba(251,247,239,.8);font:inherit;cursor:pointer;padding:0}
.card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:20px}
.grid{display:grid;gap:16px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:repeat(3,minmax(0,1fr))}.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
@media(max-width:860px){.g2,.g3,.g4{grid-template-columns:1fr 1fr}}
@media(max-width:560px){.g2,.g3,.g4{grid-template-columns:1fr}}
.stat b{display:block;font:900 28px var(--display);color:var(--wine)}
.stat span{color:var(--ink-2);font-size:14px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font:700 15px var(--display);padding:11px 18px;border-radius:10px;border:2px solid transparent;cursor:pointer;text-decoration:none;background:var(--wine);color:var(--cream)}
.btn:hover{background:var(--wine-deep)}
.btn.gold{background:var(--gold);color:var(--wine-deep)}.btn.gold:hover{background:#FFBD2E}
.btn.ghost{background:transparent;border-color:var(--wine);color:var(--wine)}
.btn.sm{padding:7px 12px;font-size:13px}
.btn.big{padding:18px 26px;font-size:19px;width:100%}
label{display:block;font-weight:600;margin:0 0 6px}
input,select,textarea{width:100%;font:inherit;padding:11px 12px;border:1px solid #D9C7AE;border-radius:9px;background:#fff;color:var(--ink)}
textarea{min-height:110px;resize:vertical}
input:focus,select:focus,textarea:focus,.btn:focus-visible{outline:3px solid var(--gold);outline-offset:1px}
.field{margin-bottom:14px}
.muted{color:var(--ink-2)}.small{font-size:13px}
.flash{background:#E9F6EE;border:1px solid #B7E1C6;color:#14532D;padding:12px 16px;border-radius:10px;margin-bottom:16px}
.errors{background:#FDECEC;border:1px solid #F5C2C0;color:#7A1A14;padding:12px 16px;border-radius:10px;margin-bottom:16px}
.errors ul{margin:0;padding-left:18px}
table{width:100%;border-collapse:collapse}
th,td{text-align:left;padding:10px 8px;border-bottom:1px solid var(--line);vertical-align:top}
th{font-size:12px;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-2)}
tr.row-link{cursor:pointer}tr.row-link:hover td{background:#FFF9EE}
.table-wrap{overflow-x:auto}
.pill{display:inline-block;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}
.p-urgent{background:#FDE2E1;color:var(--bad)}.p-today{background:var(--gold-soft);color:#7A4B00}.p-anytime{background:#E8EEF7;color:#274C77}
.s-new{background:var(--wine);color:#fff}.s-open{background:#E0F0FF;color:#0B4F8A}.s-waiting{background:#FFF1D6;color:#7A4B00}.s-done{background:#E6F4EA;color:var(--ok)}
.m-member{background:var(--gold-soft);color:var(--wine-deep)}.m-payg{background:var(--sand);color:var(--ink-2)}
.badge{background:var(--bad);color:#fff;border-radius:999px;font-size:11px;font-weight:800;padding:2px 7px;margin-left:6px}
.tabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px}
.tabs a{padding:7px 13px;border-radius:999px;background:#fff;border:1px solid var(--line);text-decoration:none;color:var(--ink);font-weight:600;font-size:14px}
.tabs a.on{background:var(--wine);color:#fff;border-color:var(--wine)}
.chat{display:flex;flex-direction:column;height:520px;border:1px solid var(--line);border-radius:14px;background:#fff;overflow:hidden}
.chat-log{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#FFFCF7}
.bubble{max-width:78%;padding:10px 14px;border-radius:14px;white-space:pre-wrap;word-wrap:break-word}
.bubble small{display:block;font-size:11px;opacity:.7;margin-top:4px}
.bubble.me{align-self:flex-end;background:var(--wine);color:#fff;border-bottom-right-radius:4px}
.bubble.them{align-self:flex-start;background:var(--sand);color:var(--ink);border-bottom-left-radius:4px}
.chat form{display:flex;gap:8px;padding:10px;border-top:1px solid var(--line);margin:0}
.chat textarea{min-height:48px;height:48px}
.running{background:#FFF7E6;border:2px solid var(--gold);border-radius:14px;padding:16px}
.timer{font:800 30px var(--display);color:var(--wine);font-variant-numeric:tabular-nums}
.empty{padding:30px;text-align:center;color:var(--ink-2)}
.side{display:grid;gap:16px;align-content:start}
.layout{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(280px,1fr);gap:20px}
@media(max-width:900px){.layout{grid-template-columns:1fr}}
/* Client side: bigger and calmer for seniors */
body.client{font-size:19px}
body.client h1{font-size:34px}body.client h2{font-size:25px}
body.client .wrap{max-width:860px}
body.client input,body.client select,body.client textarea{font-size:19px;padding:14px}
body.client .btn{font-size:18px;padding:15px 22px}
.choice{display:grid;gap:12px}
.choice label{display:flex;gap:12px;align-items:flex-start;border:2px solid var(--line);border-radius:12px;padding:14px;background:#fff;font-weight:500;cursor:pointer}
.choice input{width:22px;height:22px;margin-top:4px;flex:none}
.choice label:has(input:checked){border-color:var(--wine);background:#FFF9EE}
.choice b{display:block;font-family:var(--display);color:var(--wine)}
.help-list a{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:16px;border:1px solid var(--line);border-radius:12px;background:#fff;text-decoration:none;color:var(--ink);margin-bottom:10px}
.help-list a:hover{border-color:var(--gold)}
.call-strip{background:var(--wine);color:var(--cream);border-radius:14px;padding:18px 20px;display:flex;justify-content:space-between;align-items:center;gap:14px;flex-wrap:wrap}
.call-strip a{color:var(--gold);font:900 24px var(--display);text-decoration:none}